Last updated February 17, 2025
For complete shipping information, review our policy. Crown Kicks provides transparent delivery.
1. Processing Time
We process orders on business days which are Monday through Friday, Eastern Standard Time.
- Orders are typically processed within 1-3 business days.
- Order cut-off time for same-day processing is 12PM EST. Orders placed after this time will be processed the following business day.
2. Shipping locations, shipping time, shipping cost & shipping method
| LOCATION | ESTIMATED SHIPPING TIME | COST | METHOD |
|---|---|---|---|
| United States | 5-12 Business days | Free | Fedex Home Delivery |
| Canada | 5-12 Business days | $12 | FedEx International Priority |
| Australia, New Zealand | 5-12 Business days | $12 | FedEx International Priority |
| Mexico, Central America, South America | 7-14 Business days | $12 | FedEx International Priority |
| Europe, United Kingdom | 5-12 Business days | $12 | FedEx International Priority |
| Asia | 5-12 Business days | $12 | FedEx International Priority |
Please note that these are estimates, and actual delivery times may vary.
Tracking information will be sent to your email address once your order has shipped. You can also track your order by Order Tracking.
3. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information. Please allow up to 24 hours for the tracking information to update.
You can track your order using the tracking number provided in your shipping confirmation email. Visit Order Tracking and enter your tracking number.
4. Delivery Issues
- Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue.
- Failed Delivery Attempts: If the carrier is unable to deliver your package after multiple attempts, it may be returned to us. We will contact you to arrange reshipment.
- Incorrect Address: Customers are responsible for providing the correct shipping address. Please double-check your shipping address carefully before completing your order. If you realize you have entered an incorrect address, please contact us immediately at [email protected].
- Delivery Delays: While we strive to deliver your order within the estimated time frame, delivery delays may occur due to unforeseen circumstances such as weather conditions or carrier delays. We appreciate your patience and understanding in such situations.
5. Changes to this Policy
We reserve the right to modify this Shipping Policy at any time. Any changes will be posted on this page.
Contact Information
Address: 1500 Chestnut St, Philadelphia, PA 19102, United States
Email: [email protected]
Phone: +1 (717) 219-7860 (SMS only)